Privacy Policy
Last updated:
1. Who We Are
Ylaxyronhroz ("we", "us", "our") is responsible for the personal information collected through this website. We are located in Canada and handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), where it applies, and with Quebec's Act respecting the protection of personal information in the private sector (Law 25), where it applies.
Contact:
835 Laurier Ave E, Montreal, Quebec H2J 1G2, Canada
Email: contact@ylaxyronhroz.world
Phone: +1 514 521 2529
This Privacy Policy explains what we collect, why we use it, who we share it with, and the choices and rights available to you. It is not legal advice. If you need guidance for your specific situation, consult a qualified professional.
2. Personal Information We Collect
Depending on how you use the website, we may collect:
- Contact form information: name, email address, and message content when you voluntarily send us a message.
- Technical information: such as IP address, browser type and version, operating system, approximate region derived from IP, referral source, pages viewed, and time spent on pages (often collected in server logs or similar tools).
- Cookie and similar technologies: as described in our Cookie Policy, including a record of your cookie preferences stored locally on your device.
- Third-party page elements: when you load our pages, services such as Google Fonts or Font Awesome (CDN) may receive technical requests from your browser. Those providers have their own privacy notices; we do not control their servers.
3. Why We Use Personal Information and Our Legal Bases
We use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and we limit collection to what we need.
- To respond to your messages: we use contact form details to communicate with you about your inquiry. Canada: we rely on your consent and, where applicable, our legitimate interest in operating our business. European Economic Area (EEA), UK, or Switzerland: consent and/or performance of steps at your request (GDPR Article 6(1)(a) and (b)).
- To operate and secure the website: we use technical information to deliver pages, prevent abuse, and maintain reliability. Canada: legitimate interests compatible with PIPEDA/Law 25. EEA/UK/Switzerland: legitimate interests (GDPR Article 6(1)(f)) where allowed, and legal obligation where applicable.
- Analytics and improvement: if you opt in to analytics cookies, we use aggregated or pseudonymous usage data to understand how the site is used. Canada: consent where required for non-essential tracking. EEA/UK/Switzerland: consent under the ePrivacy framework and GDPR as applicable.
- Marketing and measurement (including advertising): if you opt in to marketing cookies, we or our partners may use information to measure ad performance or deliver relevant content, as described in the Cookie Policy. Canada: consent. EEA/UK/Switzerland: consent.
- Legal and compliance: to comply with court orders, lawful requests by public authorities, or other legal requirements.
4. Retention
We keep personal information only as long as needed for the purposes above, unless the law requires longer storage:
- Contact form information: typically up to 12 months after your inquiry is closed, unless we need to keep it for legal claims, audits, or statutory requirements.
- Technical and analytics information: according to the tools we use (for example, up to roughly 26 months for some analytics configurations), or shorter if we change providers.
- Cookie preference records: stored in your browser (local storage) for up to 12 months or until you clear site data.
5. Your Privacy Rights (Canada)
Subject to applicable law, you may have the right to:
- Access: ask what personal information we hold about you and obtain a copy in many cases.
- Correction: ask us to correct inaccurate or incomplete information.
- Withdraw consent: where we rely on consent, you may withdraw it at any time (this does not affect processing that was lawful before withdrawal).
- Challenge our compliance: ask how we handle your information and raise concerns with us.
If you are in Quebec, Law 25 may give you additional rights, such as the right to be informed of automated decision-making (we do not use automated decisions that significantly affect you based solely on automated processing), rights regarding de-identified information, and the right to request certain information in a structured, commonly used format where applicable (portability) for information you provided to us. Ask us for details if you believe these apply to you.
To exercise these rights, contact us at contact@ylaxyronhroz.world. We will respond within a reasonable time and, where PIPEDA applies, generally within 30 days unless we are permitted to extend that period. We may need to verify your identity before releasing sensitive information.
6. Rights for Individuals in the EEA, UK, or Switzerland
If applicable privacy laws in your region grant them, you may have GDPR-style rights including access, rectification, erasure, restriction of processing, data portability, objection to certain processing, and the right to lodge a complaint with a supervisory authority. Contact us using the email above. You may also complain to your local data protection authority.
7. Commercial Electronic Messages (CASL)
We comply with Canada's Anti-Spam Legislation (CASL) and similar rules where they apply. We do not send promotional or commercial electronic messages unless we have appropriate consent or another CASL exception applies. When you contact us through the form, we use your email address to respond to your inquiry, not to add you to a marketing list, unless we obtain separate express consent for that purpose.
8. Disclosure to Others
We do not sell your personal information. We may share it with:
- Service providers (such as website hosting, email delivery, security, or analytics and advertising technology partners) who process information on our instructions and are expected to provide comparable protection.
- Legal and safety: regulators, courts, or law enforcement when required by law or to protect rights, safety, or security.
- Business transactions: a successor in the event of a merger, acquisition, or sale of assets, subject to confidentiality and legal requirements.
9. Cross-Border Processing
We are based in Canada. Some service providers may process or store information in other countries, including the United States. Where information is transferred across borders, we take steps that are appropriate in the circumstances to protect it, which may include contractual clauses or using providers that meet recognized certification or adequacy frameworks. If you are in the EEA, UK, or Switzerland, we rely on appropriate safeguards (such as Standard Contractual Clauses or other approved mechanisms) when required for transfers from your region.
10. Security
We implement reasonable technical and organizational measures to protect personal information, including:
- SSL/TLS encryption for data in transit where supported.
- Restricted access to personal information on a need-to-know basis.
- Periodic review of our practices and updates as appropriate.
No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
11. Minors
This website is intended for adults and is not directed at children. We do not knowingly collect personal information from anyone under 13 in Canada without verifiable parental consent, or from anyone we understand to be below the age at which valid consent can be given in their jurisdiction. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps to delete it where required by law.
12. Complaints and Regulatory Contacts
If you are not satisfied with our response, you may contact:
- Canada (federal private sector): the Office of the Privacy Commissioner of Canada (OPC) — see priv.gc.ca.
- Quebec: the Commission d'accès à l'information du Québec (CAI) — see cai.gouv.qc.ca.
- EEA, UK, or Switzerland: your local data protection supervisory authority, if those laws apply to you.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Where required by law, we will notify you or obtain consent for material changes.
14. Contact
For questions about this Privacy Policy or your personal information, contact us at:
Email: contact@ylaxyronhroz.world
Phone: +1 514 521 2529
Address: 835 Laurier Ave E, Montreal, Quebec H2J 1G2, Canada